IT Team Leader - Scholars' Education Trust

IT TEAM LEADER / NETWORK MANAGER

Longdean School, Hemel Hempstead (Scholars’ Education Trust)

Grade:                      H9

Salary:                      Starting at £38,644 (including Fringe allowance), progressing to £41,182)

Contract:                   Permanent

Hours:                       37 hours per week, 8.00-4.30pm, 4pm finish on Friday.

Holiday:                     27 Days plus Bank Holidays

Longdean School is a modern, well-equipped school, built in 2017. Scholars’ Education Trust focusses on the use of Digital Technology in and outside the classroom, developing an innovative educational experience. Having joined the Trust in Dec 2023 Longdean is in the process of introducing the Trust technology and processes. Notably we are currently rolling out iPads to teaching staff and all pupils to enhance the learning experience.

We are now recruiting an IT Team Leader to help with this journey. You will need a problem-solving ethos and be able to work without supervision, although guidance and support is available.

The successful candidate will be expected to:

Provide 2nd line IT Support for Staff and Students including:

·        Line manage the onsite IT/Media Technician. 

·        Manage the day to day running of the network, servers, PCs/Laptops, Active Directory.

·        Ensure that the staff ICT Support requests are dealt with effectively and in a timely manner (using a helpdesk system).

·        Support the iPads program, build, manage via Intune, send for repair etc

·        Maintain ICT infrastructure and systems, roll out updates, monitor alerts etc

·        Advise on development of school processes and the IT service.

·        Ensure the Teaching and Learning needs of the school are met.

·        Build relationships with the staff and manage urgent requirements.

·        Communicate to All Staff about issues, new rollouts and changes.

·        Escalation of complex issues to 3^rd line support.

We believe that the person is more important than their experience. If you feel that you don’t match every point of required experience but are ready to step up and learn, we welcome your application.

We offer personal development training opportunities, overseen and delivered by a highly experienced IT Team to develop the right candidate’s skills and expertise in technology and management. 

We encourage the IT support staff in all our schools to collaborate and help each other, and we provide communications channels to facilitate this.

Benefits and rewards of working with us include:

-      Annual cross trust conference

-      Access to Employee Assistance Programme from day one of employment (Wellbeing, Counselling, Confidential Helpline)

-      Access to Wellbeing Programme (physio, GP service, counselling, menopause support and more) after 2 years

-      Tax-efficient cycle to work scheme

-      Free eye test every 2 years via SpecSavers

-      Free annual flu vaccination

-      Discounts and deals via Teachers’ Discount

-      Free parking

-      Holidays not restricted to school holidays

We offer excellent local government pension scheme membership with an employer’s contribution of 21.65%.

We consider all staff to be role models for our pupils, therefore we have a dress code of business casual.

Further details and an application form are available from HR at hr@scholarseducationtrust.co.uk or on 01727 734424.

Closing date: Monday 03 February 2025, 9am

Interview date:          TBC

Diversity: Scholars’ Education Trust is fully committed to the principles of equal opportunity, diversity and inclusion. We want to attract and retain the very best staff in all areas of the Trust, ensuring our staff body reflects the diversity of our students and local community.

Scholars’ Education Trust is an equal opportunities employer. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure and Barring Service.

We reserve the right to make an appointment before the closing date, so early applications are encouraged.